Health Research: Research First Experience

Health Capability

Research First offers a range of services to benefit the Health sector.

Community consultation: Community consultation provides a powerful way for organisations to listen to the needs of their stakeholders, as well as communicate the organisation’s needs and goals.
Stakeholder engagement: Stakeholder engagement provides a form of targeted consultation. It has become increasingly important because organisations of all kinds are recognising that their stakeholders comprise a much larger number and range of groups than previously understood.
Community surveys: Research First is a market leader in the provision of community surveys. Research First’s quantitative research (i.e., survey) expertise encompasses telephone surveys, mail surveys, e-mail surveys, and face to face interviewing.
Customer satisfaction research: Research First has developed expertise in Customer Satisfaction Measurement (CSM) which offers keys to useful CSM data.
Environmental scanning: Environmental scanning is a research approach which focuses on the identification of emerging issues, situations, and potential pitfalls that may affect an organisation’s future.
Researching communication effectiveness: Researching communication effectiveness typically involves a mix of testing the effectiveness of a client’s current communications and identifying where the client should focus its communications in future.
Expert witness services: At Research First, expert witness expertise is provided by Gerard Fitzgerald, experienced expert witness and founder of Fitzgerald Applied Sociology, and by Carl Davidson, one of New Zealand’s leading experts in market and social research.

Research First, Level 1 / 320 Manchester Street, PO Box 5596, Papanui, Christchurch 8542
Phone: (508) 4RESEARCH (508) 473 732 info@researchfirst.co.nz

Research First

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Health Capability